The core management skill of the twenty-first century is: a. ...

[bobbie]

The core management skill of the twenty-first century is:
 
  a. Conflict management
  b. Efficiency
  c. Flattery
  d. Satisfying everyone
  e. Crafting persuasive messages

Question 2

Deirdre Borden has documented that 75 percent of a manager's time is spent in verbal interactions, which include:
 
  a. Telephone conversations
  b. Video Teleconferencing
  c. Public speaking
  d. A and C
  e. All of the above

[essyface1]

Answer to Question 1

b

Answer to Question 2

e