Author Question: Which of the following is a for-your-information message? A) Telling a colleague about a ... (Read 42 times)

ap345 · **on:** Jun 23, 2018

Which of the following is a for-your-information message?

A) Telling a colleague about a workshop, you think he will be interested in
B) Informing a client about a price increase in your services
C) Convincing your customer to extend your deadline
D) Announcing the launch of a new product on your website
E) Sending a tweet about the positive review of your product in a trade magazine

Question 2

Sympathy messages ________.

A) must only be sent to people with whom you have a close relationship
B) should never be sent in printed cards
C) should not be sent until an appropriate amount of time has passed after you hear about the situation
D) are more meaningful when handwritten
E) will not be appreciated by business acquaintances

poopface · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: A
Explanation: A) For-your-information messages are sent to pass along information or communicate something you believe your audience will appreciate, like a restaurant recommendation or piece of news.

Answer to Question 2

Answer: D
Explanation: D) Even when you do not have a close personal relationship with coworkers or business acquaintances, they will appreciate your expressions of sympathy when they have experienced a loss. Just like thank-you notes, sympathy messages are more meaningful when handwritten and sent shortly after you hear about the situation.