An expression of gratitude ________. A) is the only element ...

[luvbio]

An expression of gratitude ________.
 
  A) is the only element you should include in the closing of a request
  B) is nice but not necessary at the end of short requests
  C) should never be just a simple thanks
  D) must always be an elaborate and effusive declaration
  E) is typically included at the end of the request

Question 2

What should be a writer's first task when composing messages containing questions and requests?
 
  A) Providing reasons for writing
  B) Deciding between a direct and an indirect format
  C) Determining word choices based on the you perspective
  D) By listing the questions or requests
  E) By determining how the communication should be sent

[rekilledagain]

Answer to Question 1

Answer: E
Explanation: E) Two elements typically found at the end of requests are an expression of gratitude and a specific call for action that makes clear what you need and when you need it.

Answer to Question 2

Answer: B
Explanation: B) Decide between a direct and an indirect message when composing routine messages that ask questions or make requests. In most cases, state your request directly.