Author Question: Which of the following is one of the most costly problems in a workplace? A) Lack of ... (Read 75 times)

mikaylakyoung · **on:** Jun 23, 2018

Which of the following is one of the most costly problems in a workplace?

A) Lack of communication
B) Poorly done presentations
C) Limited listening skills
D) Turnover
E) Conflict

Question 2

Conflict that is the result of differences in personalities is said to be _____ conflict.

A) cognitive
B) affective
C) short term
D) relational
E) cultural

jgranad15 · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: E
Explanation: E) Conflict is one of the most significant and costly problems in a workplace. A study by CPP, Inc., a company that specializes in conflict management, found that U.S. companies spend more than 2.8 hours per week addressing workplace conflict, which adds up to approximately 359 billion in paid hours per year.

Answer to Question 2

Answer: B
Explanation: B) Conflict can be divided into two broad categories: cognitive conflict, which results from differences in understanding content or tasks, and affective conflict, which results from differences in personalities and relationships.