This topic contains a solution. Click here to go to the answer

Author Question: Which of the following is one of the categories of active listening skills? A) Describing B) ... (Read 88 times)

penza

  • Hero Member
  • *****
  • Posts: 1,022
Which of the following is one of the categories of active listening skills?
 
  A) Describing
  B) Evaluating
  C) Implying
  D) Interrupting
  E) Conveying

Question 2

Passive listening means ________.
 
  A) focusing attentively on what a speaker says
  B) hearing information without actively paying attention to ensure understanding
  C) actively working to understand the information a speaker is providing
  D) trying to interpret the information presented by a speaker
  E) responding to a speaker to acknowledge understanding



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

xthemafja

  • Sr. Member
  • ****
  • Posts: 348
Answer to Question 1

Answer: B
Explanation: B) Active listening is a process of focusing attentively on what a speaker says, actively working to understand and interpret the information, and then responding to acknowledge understanding.

Answer to Question 2

Answer: B
Explanation: B) Passive listening means hearing information without actively paying attention to ensure understanding. In business, this kind of passive listening can lead to costly mistakes.




penza

  • Member
  • Posts: 1,022
Reply 2 on: Jun 23, 2018
Gracias!


Jossy

  • Member
  • Posts: 336
Reply 3 on: Yesterday
:D TYSM

 

Did you know?

Congestive heart failure is a serious disorder that carries a reduced life expectancy. Heart failure is usually a chronic illness, and it may worsen with infection or other physical stressors.

Did you know?

In women, pharmacodynamic differences include increased sensitivity to (and increased effectiveness of) beta-blockers, opioids, selective serotonin reuptake inhibitors, and typical antipsychotics.

Did you know?

Bisphosphonates were first developed in the nineteenth century. They were first investigated for use in disorders of bone metabolism in the 1960s. They are now used clinically for the treatment of osteoporosis, Paget's disease, bone metastasis, multiple myeloma, and other conditions that feature bone fragility.

Did you know?

Long-term mental and physical effects from substance abuse include: paranoia, psychosis, immune deficiencies, and organ damage.

Did you know?

Pregnant women usually experience a heightened sense of smell beginning late in the first trimester. Some experts call this the body's way of protecting a pregnant woman from foods that are unsafe for the fetus.

For a complete list of videos, visit our video library