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Author Question: Which of the following is one of the categories of active listening skills? A) Describing B) ... (Read 96 times)

penza

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on: Jun 23, 2018
Which of the following is one of the categories of active listening skills?
 
  A) Describing
  B) Evaluating
  C) Implying
  D) Interrupting
  E) Conveying

Question 2

Passive listening means ________.
 
  A) focusing attentively on what a speaker says
  B) hearing information without actively paying attention to ensure understanding
  C) actively working to understand the information a speaker is providing
  D) trying to interpret the information presented by a speaker
  E) responding to a speaker to acknowledge understanding


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xthemafja

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Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) Active listening is a process of focusing attentively on what a speaker says, actively working to understand and interpret the information, and then responding to acknowledge understanding.

Answer to Question 2

Answer: B
Explanation: B) Passive listening means hearing information without actively paying attention to ensure understanding. In business, this kind of passive listening can lead to costly mistakes.


penza

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Reply 2 on: Jun 23, 2018
Gracias!

gcook

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Reply 3 on: Yesterday
Excellent

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