This topic contains a solution. Click here to go to the answer

Author Question: When using blogs and websites to provide the information customers need, what social media guideline ... (Read 178 times)

pragya sharda

  • Hero Member
  • *****
  • Posts: 566
When using blogs and websites to provide the information customers need, what social media guideline is being utilized?
 
  A) Facilitating community building
  B) Listening as much as talking
  C) Initiate and responding to conversations with the community
  D) Integrating conventional marketing strategies at the right time in the right place
  E) Being real

Question 2

What can using Q&A sites or providing brief answers posted on the social media site, do for the organization?
 
  A) Allow the organization to respond to conversations within the community
  B) Identify and support product champions
  C) Allow the organization to provide information people want
  D) Integrate conventional marketing techniques
  E) Facilitate community building



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

olderstudent

  • Sr. Member
  • ****
  • Posts: 339
Answer to Question 1

Answer: C
Explanation: C) Initiate and respond to conversations within the community. Through content on your website, blog postings, social network profiles and messages, newsletters, and other tools, make sure you provide the information customers need in order to evaluate your products and services. Use an objective, conversational style; people in social networks want useful information, not advertising speak.

Answer to Question 2

Answer: C
Explanation: C) Provide information people want. Whether it's industry-insider news, in-depth technical guides to using your products, or brief answers to questions posted on community Q&A sites, fill the information gaps about your company and its products.




pragya sharda

  • Member
  • Posts: 566
Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review


adf223

  • Member
  • Posts: 304
Reply 3 on: Yesterday
Wow, this really help

 

Did you know?

Vaccines prevent between 2.5 and 4 million deaths every year.

Did you know?

In the United States, an estimated 50 million unnecessary antibiotics are prescribed for viral respiratory infections.

Did you know?

Blood in the urine can be a sign of a kidney stone, glomerulonephritis, or other kidney problems.

Did you know?

Addicts to opiates often avoid treatment because they are afraid of withdrawal. Though unpleasant, with proper management, withdrawal is rarely fatal and passes relatively quickly.

Did you know?

The term bacteria was devised in the 19th century by German biologist Ferdinand Cohn. He based it on the Greek word "bakterion" meaning a small rod or staff. Cohn is considered to be the father of modern bacteriology.

For a complete list of videos, visit our video library