« previous next »

Author Question: Which of the following would allow a company to monitor what stakeholders are saying about the ... (Read 76 times)

Alainaaa8

  • Hero Member
  • *****
  • Posts: 576
on: Jun 23, 2018
Which of the following would allow a company to monitor what stakeholders are saying about the company on social media sites?
 
  A) Facebook likes
  B) Automated reputation analysis
  C) Twitter feeds
  D) Blog threads
  E) Stock prices

Question 2

When you encounter negative messages, what would the appropriate reaction be?
 
  A) Engage early
  B) Engage often
  C) Monitor the conversation
  D) Evaluate the negative message
  E) Respond appropriately


LVPMS

  • Sr. Member
  • ****
  • Posts: 323
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) Monitor the conversation. If people are interested in what your company does, chances are they are blogging, tweeting, podcasting, posting videos, writing on Facebook walls, and otherwise sharing their opinions. Use automated reputation analysis and other technologies to listen to what people are saying.

Answer to Question 2

Answer: C
Explanation: C) Evaluate negative messages. When you encounter negative messages, resist the urge to fire back immediately. Instead, evaluate the source, the tone, and the content of the message and then choose a response that fits the situation.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

Alainaaa8

  • Hero Member
  • *****
  • Posts: 576
Reply #2 on: Jun 23, 2018
Correct answers!


LVPMS

  • Sr. Member
  • ****
  • Posts: 323
Reply #3 on: Jun 23, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Did you know?

Drug-induced pharmacodynamic effects manifested in older adults include drug-induced renal toxicity, which can be a major factor when these adults are experiencing other kidney problems.

Did you know?

Disorders that may affect pharmacodynamics include genetic mutations, malnutrition, thyrotoxicosis, myasthenia gravis, Parkinson's disease, and certain forms of insulin-resistant diabetes mellitus.

Did you know?

There are 60,000 miles of blood vessels in every adult human.

Did you know?

Asthma attacks and symptoms usually get started by specific triggers (such as viruses, allergies, gases, and air particles). You should talk to your doctor about these triggers and find ways to avoid or get rid of them.

A client is having an endoscopy performed by a physician who views the upper gastrointestinal intern A client is having an endoscopy performed by a physician who views the upper gastrointestinal intern
Morris and Company, Sussex Rush-Seated Chairs. Morris and Company, Sussex Rush-Seated Chairs.
It is important that parents repeat safety rules to preschoolers and monitor compliance with rules. It is important that parents repeat safety rules to preschoolers and monitor compliance with rules.
A flexible colonoscope with monitor and video recorder. A flexible colonoscope with monitor and video recorder.
An organizational specialist is hired as a consultant to a company planning to open a coffee ... An organizational specialist is hired as a consultant to a company planning to open a coffee ...
A company purchased 26 desks for $240 each and 18 chairs for $59 each. Compute the total ... A company purchased 26 desks for $240 each and 18 chairs for $59 each. Compute the total ...
Video: What is Reverse Osmosis?

For a complete list of videos, visit our video library