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Author Question: Which of the following is a common element in a request for information or action? A) Your ... (Read 37 times)

tth

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on: Jun 23, 2018
Which of the following is a common element in a request for information or action?
 
  A) Your position within the organization
  B) What will happen if the reader doesn't supply the information
  C) What you want to know or what you want the reader to do
  D) Who is being copied on the request
  E) How you want the response to be formatted

Question 2

Which of the following is a common use of a routine message?
 
  A) Making claims and requesting adjustments
  B) Refusing to make a recommendation
  C) Determining fault for a missed deadline
  D) Developing a marketing pitch
  E) Asking for a pay increase during difficult economic times


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milbourne11

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Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) Routine requests can have up to three basic elements: What you want to know or what you want your readers to do, why you're making the request (not required in all cases), and why it may be in your readers' interest to help you (not applicable in all cases).

Answer to Question 2

Answer: A
Explanation: A) The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments.


tth

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Reply #2 on: Jun 23, 2018
Correct answers!


milbourne11

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Reply #3 on: Jun 23, 2018
Great! Please up vote :D


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