When determining delivery of a message, a general rule of thumb ...

[littleanan]

When determining delivery of a message, a general rule of thumb is the sooner the better.
 
  Indicate whether the statement is true or false.

Question 2

To encourage the audience to view attachments, they should be attached as a PDF file.
 
  Indicate whether the statement is true or false.

[xiaomengxian]

Answer to Question 1

Answer: FALSE
Explanation: How soon does the message need to reach the audience? Don't waste money on overnight delivery if the recipient won't read a report for a week.

Answer to Question 2

Answer: TRUE
Explanation: Most computer users are wary of opening attachments these days, particularly word processor files (which are vulnerable to macro viruses and other risks). As an alternative, you can convert your documents to PDF files using Adobe Acrobat or an equivalent product.

[littleanan]

Thank you

[xiaomengxian]

Happy to help you