By referring to a new employee as young and energetic, what kind ...

[TVarnum]

By referring to a new employee as young and energetic, what kind of bias is being used?
 
  A) Gender bias
  B) Age bias
  C) Racial bias
  D) Disability bias
  E) Ethnicity bias

Question 2

What will best motivate an audience member to take a particular action identified in a communication?
 
  A) Their understanding the consequences of not taking the action
  B) Using a courteous tone that requests immediate action
  C) Using basic manners such as please and thank you
  D) Their understanding of how taking the desired action will benefit them
  E) Copying a senior leadership member in the communication

[Tonny]

Answer to Question 1

Answer: B
Explanation: B) Bias-free language avoids words and phrases that unfairly and even unethically categorize or stigmatize people in ways related to gender, race, ethnicity, age, disability, or other personal characteristics. Using words such as young and energetic are indicative of age.

Answer to Question 2

Answer: D
Explanation: D) If you're trying to persuade audience members to perform a particular action, point out how doing so will benefit them. Taking the you attitude would not involve threats based on lack of action. All business messages should use basic good manners such as please and thank you.

[TVarnum]

TYSM

[nyrave]

Gracias!