When you're writing a routine request for information or action ...

[Garrulous]

When you're writing a routine request for information or action in a complex situation,
 
  A) provide vague reasons to support your request.
  B) limit the justification for your request.
  C) point out the benefits of complying with your request.
  D) dwell on the negative consequences of choosing not to comply.
  E) identify who will be affected by a lack of action on the reader's part.

Question 2

As you explain and justify your request, you should try to point out how complying with the request could benefit the reader.
 
  Indicate whether the statement is true or false.

[nixon_s]

Answer to Question 1

Answer: C
Explanation: C) Because the request is routine, you can generally assume that your readers will comply when they clearly understand the reasons behind your request.

Answer to Question 2

Answer: TRUE
Explanation: Pointing out the benefit to the reader in complying with the message helps motivate the reader to take action.

[Garrulous]

Wow, this really help

[kilada]

Gracias!