When teaching a client to directly confront a coworker about an ...

[cmoore54]

When teaching a client to directly confront a coworker about an offensive behavior, the social worker described the following three factors to address when confronting that person: a description of the troublesome behavior,
 
  explaining the feeling the behavior created, and the tangible impact of the behavior. This would most accurately be termed:
  a. explaining the purpose of communication
  b. checking for acquiescence
  c. asking a focused question
  d. making an I-statement

Question 2

A client's ambivalence about change can best be described as
 
  a. being committed to actions that will bring about change
  b. being clear that the change is not wanted
  c. feeling that the change is both wanted and not wanted
  d. not yet understanding the reasons change is needed

[stanleka1]

Answer to Question 1

D

Answer to Question 2

C

[cmoore54]

Excellent

[Mochi]

Thanks for the timely response, appreciate it