Which of the following actions by a social worker would be the most serious violation of practice principle to protect client confidentiality?
a. Be selective about what information is placed in the agency files.
b. Educate the clerical staff about the importance of protecting confidentiality.
c. Be sure that the agency files and computers are secure at all times.
d. Be careful to not use a client's full name when discussing cases with friends or family.
Question 2
The principle of normalization suggests that social workers should
a. recognize that the service goal is to return the client to normal functioning
b. connect the client with ordinary and conventional resources when possible
c. assume that the client fits somewhere near the extreme end of a normal curve
d. explain relevant societal norms to help the client see where change is needed
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