Insurance claim forms can be processed even though a patient's ...

[bobthebuilder]

Insurance claim forms can be processed even though a patient's birthdate may be missing.
 
  Indicate whether the statement is true or false

Question 2

If receptionists are on the phone when patients arrive, they should continue their phone conversation and not acknowledge the patient until they are done.
 
  Indicate whether the statement is true or false

[anoriega3]

Answer to Question 1

FALSE

Answer to Question 2

FALSE