What problems could result if a member of the medical office ...

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What problems could result if a member of the medical office staff does not understand certain medical insurance terms properly? If that person were talking to a patient about his health insurance coverage, do you believe the patient would feel
 
  confident in the competence of the staff with regard to insurance?

Question 2

Garnished wages are withheld from an employee's paycheck, as directed by a court order.
 
  Indicate whether the statement is true or false

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Answer to Question 1

All members of the healthcare team should be proficient in health insurance terms. Patients learn to trust members of the healthcare team when those patients believe healthcare staff are knowledgeable about the type of coverage the patient has with their insurance carrier.

Answer to Question 2

True

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Gracias!

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TYSM