To help a patient develop a payment plan for elective surgery, ...

[Themember4]

To help a patient develop a payment plan for elective surgery, the medical assistant should:
 A) write up a contract that locks in the exact cost to the patient
  B) recommend a course of therapy
  C) review insurance coverage with the patient
  D) ask the physician to waive certain fees

Question 2

If a patient engages in clearly inappropriate behavior, you should:
 A) try to ignore the behavior and continue with your work
  B) push the patient away and yell aggressively for him or her to stop
  C) isolate yourself with the patient and instruct him or her to cease the behavior
  D) have a witness come in, and instruct the patient to cease the behavior

[smrtceo]

Answer to Question 1

C

Answer to Question 2

D

[Themember4]

Excellent

[kusterl]

Thanks for the timely response, appreciate it