Matrixing an appointment schedule means Verifying that all ...

[SAVANNAHHOOPER23]

Matrixing an appointment schedule means
 
 Verifying that all information such as chief compliant and patient phone number is listed correctly.
  Marking out time that the physician is unavailable to see patients.
  Ensuring that all physicians, clinicians, and facilities are scheduled succinctly.
  Deleting/erasing all no shows from the appointment book.

Question 2

An affirmative response to all of the following questions demonstrates a patient's readiness to learn EXCEPT
 
 Is the person motivated to learn?
  Is the person too anxious, exhausted, or in too much pain to concentrate?
  Does the person want to understand how the treatment will help?
  Is the person physically able to learn?

[efwsefaw]

Answer to Question 1

Marking out time that the physician is unavailable to see patients.

Rationale: Matrixing an appointment schedule means to mark out the times when the physician is unavailable to see patients. All other options are distractors.

Answer to Question 2

Is the person too anxious, exhausted, or in too much pain to concentrate?

Rationale: An affirmative response to Is the person too anxious, exhausted, or in too much pain to concentrate? would indicate the person is not ready or willing to learn.

[SAVANNAHHOOPER23]

Excellent

[mohan]

TYSM