It is important for the office manager to create a work ...

[K@]

It is important for the office manager to create a work atmosphere that is free of
 A) discipline.
  B) barriers and bias.
  C) set work hours.
  D) policies and procedures.

Question 2

If the office is orderly, the surroundings clean and cheerful, and the receptionist friendly and well-groomed, patients will likely be
 A) more talkative.
  B) more friendly.
  C) more relaxed.
  D) on time.

[amanda_14]

Answer to Question 1

B

Answer to Question 2

C

[K@]

Gracias!

[T4T]

Thanks for the timely response, appreciate it