The goal of all communication with patients should be to provide ...

[kellyjaisingh]

The goal of all communication with patients should be to provide
 A) effective customer service.
  B) personal information.
  C) abundant medical details.
  D) everything required by law.

Question 2

The date line
 A) may be excluded from medical office correspondence.
  B) is keyed 5 to 10 line spaces from the top of the paper.
  C) is keyed 13 or 14 line spaces from the top of the paper.
  D) is keyed 5 to 7 spaces below the letterhead.

[BUTTHOL369]

Answer to Question 1

A

Answer to Question 2

C