How can the medical assistant help prevent collection problems? ...

[magmichele12]

How can the medical assistant help prevent collection problems?
 a. Mandate all payments at time of service.
  b. Make payment arrangements before the patient is allowed to see physician.
  c. Inform the patient of the payment policy at the first visit or call.
  d. Insist upon credit card payment.

Question 2

A patient with congestive heart failure may be uncomfortable in the chair if it is reclined.
 a. True
  b. False
 Indicate whether the statement is true or false

[alvinum]

Answer to Question 1

c

Answer to Question 2

True
RATIONALE: A patient with congestive heart failure may be uncomfortable in the chair if it is reclined due to increasing the amount of fluid around the heart in this position.