________ is a directive technique in which you mirror the ...

[azncindy619]

________ is a directive technique in which you mirror the patient's message back to the individual to ensure that you have understood him or her correctly.
 
  a. Feedback
  b. Reflecting
  c. Restating
  d. Clarification

Question 2

If offering free health screenings, the medical office manager should consider
 
  A. how many new patients this event will bring to the office.
  B. the amount of space available to treat the anticipated respondents.
  C. the long-term disadvantages of providing such an event.
  D. the potential negative effects on the office.

[gcook]

Answer to Question 1

b

Answer to Question 2

B.the amount of space available to treat the anticipated respondents.

[azncindy619]

TYSM

[sarah_brady415]

Excellent