This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: _____ is a critical part of managing telephone calls. a. Speaking b. Waiting c. Listening d. ... (Read 84 times)

Awilson837

  • Hero Member
  • *****
  • Posts: 509
on: Jun 25, 2018
_____ is a critical part of managing telephone calls.
 
  a. Speaking
  b. Waiting
  c. Listening
  d. Sharing

Question 2

Which Microsoft Office program is often used to create a slide presentation for training?
 
  A. Microsoft Word
  B. Microsoft Excel
  C. Microsoft Access
  D. Microsoft PowerPoint


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Zack0mack0101@yahoo.com

  • Sr. Member
  • ****
  • Posts: 341
Reply #1 on: Jun 25, 2018
Answer to Question 1

c

Answer to Question 2

D.Microsoft PowerPoint


Awilson837

  • Hero Member
  • *****
  • Posts: 509
Reply #2 on: Jun 25, 2018
Correct answers!


Zack0mack0101@yahoo.com

  • Sr. Member
  • ****
  • Posts: 341
Reply #3 on: Jun 25, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

The largest baby ever born weighed more than 23 pounds but died just 11 hours after his birth in 1879. The largest surviving baby was born in October 2009 in Sumatra, Indonesia, and weighed an astounding 19.2 pounds at birth.

Did you know?

The newest statin drug, rosuvastatin, has been called a superstatin because it appears to reduce LDL cholesterol to a greater degree than the other approved statin drugs.

Did you know?

Human neurons are so small that they require a microscope in order to be seen. However, some neurons can be up to 3 feet long, such as those that extend from the spinal cord to the toes.

Did you know?

Cucumber slices relieve headaches by tightening blood vessels, reducing blood flow to the area, and relieving pressure.

Did you know?

Alcohol acts as a diuretic. Eight ounces of water is needed to metabolize just 1 ounce of alcohol.

Shortly after his death, George Washington had already become myth—part Moses, part angel—in this wo Shortly after his death, George Washington had already become myth—part Moses, part angel—in this wo
How to solve optimization problems in calculus (Part 3) How to solve optimization problems in calculus (Part 3)
How to calculate compound interest (Part 1) How to calculate compound interest (Part 1)
Transcription of a gene (Part 1) Transcription of a gene (Part 1)
Electric Light Orchestra (ELO) - Telephone Line + Lyrics Electric Light Orchestra (ELO) - Telephone Line + Lyrics
Annotation of a DNA sequence containing part of the human beta-globin gene Annotation of a DNA sequence containing part of the human beta-globin gene
Video: The Vestibular System

For a complete list of videos, visit our video library