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Author Question: _____ is a critical part of managing telephone calls. a. Speaking b. Waiting c. Listening d. ... (Read 91 times)

Awilson837

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_____ is a critical part of managing telephone calls.
 
  a. Speaking
  b. Waiting
  c. Listening
  d. Sharing

Question 2

Which Microsoft Office program is often used to create a slide presentation for training?
 
  A. Microsoft Word
  B. Microsoft Excel
  C. Microsoft Access
  D. Microsoft PowerPoint



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Zack0mack0101@yahoo.com

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Answer to Question 1

c

Answer to Question 2

D.Microsoft PowerPoint





 

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