Author Question: When conducting a client health history, the nurse asks that all calls go to voice mail during the ... (Read 143 times)

rachel9 · **on:** Jun 25, 2018

When conducting a client health history, the nurse asks that all calls go to voice mail during the interview process. Which professional characteristic is the nurse exhibiting to establish a nurse-client relationship with this action?

1. Positive regard.
2. Empathy.
3. Genuineness.
4. Concreteness.

Question 2

The nurse is conducting a health history interview for a client being seen in a community clinic. When the nurse exhibits a willingness to help, which client behavior is expected in return?

1. Cooperation.
2. Non-compliance.
3. Attitude.
4. Anger.

Jody Vaughn · **Reply #1 on:** Jun 25, 2018

Answer to Question 1

Correct Answer: 3

By asking to not be disturbed during the interview process with the client, the nurse is exhibiting genuineness. This is not an example of positive regard, empathy, or concreteness.

Answer to Question 2

Correct Answer: 1
By exhibiting a willingness to the help, the client is more likely to be cooperative during the nurse-client interaction. Non-compliance, attitude, or anger are not the expected client behaviors in this situation.