The Patient Bill of Rights is a written contract between the ...

[melly21297]

The Patient Bill of Rights is a written contract between the patient and the provider.
 
  Indicate whether the statement is true or false

Question 2

To maintain professionalism, the medical office specialist should always use medical terms when discussing claims issues with a patient.
 
  Indicate whether the statement is true or false

[yasmin]

Answer to Question 1

False (There is no written contract between the provider and the patient.)

Answer to Question 2

False (The medical office specialist should explain the procedures in layperson's terms, as the patient may not understand the medical terms.)

[melly21297]

Thanks for the timely response, appreciate it

[laurnthompson]

Gracias!