What can communicators do to offer a personal touch to a message? ...

[awywial]

What can communicators do to offer a personal touch to a message?
 
  a. tag someone on a social media site
 
  b. use snail mail with a handwritten envelope
  c. send an email

Question 2

Why does Lachtanski write, old habits die hard
 
  a. because businesses often prefer telephone conversations over other options
 
  b. because people often rely upon email instead of trying more effective communication options
  c. because Lachtanksi doesn't like Skype

[heinisk01]

Answer to Question 1

b

Answer to Question 2

b

[awywial]

Thanks for the timely response, appreciate it

[JaynaD87]

Wow, this really help