Negative information may prompt consumers to attribute problems ...

[asd123]

Negative information may prompt consumers to attribute problems to the offering itself, not to the consumer who uses it.
 
 Indicate whether the statement is true or false

Question 2

Which of the following voice characteristics may be altered to change the meaning of a verbal message?
 a. pitch or frequency
 b. loudness
 c. speech rate
 d. intensity
 e. All of these choices are correct.

[courtney_bruh]

Answer to Question 1

T

Answer to Question 2

e

[asd123]

Excellent

[raenoj]

Thanks for the timely response, appreciate it