Author Question: With the example of the airline industry, companies go social for improved customer service. ... (Read 77 times)

bcretired

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With the example of the airline industry, companies go social for improved customer service.
 
 Indicate whether the statement is true or false

Question 2

Competitive crafting involves salespeople's use of information and knowledge about competitors to create a business proposition for the customer.
 
 Indicate whether the statement is true or false



Galvarado142

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Answer to Question 1

T

Answer to Question 2

true



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