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Author Question: When a mystery shopper is used by Taco Bell Corporate to report employees' level of customer ... (Read 102 times)

maegan_martin

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on: Jun 28, 2018
When a mystery shopper is used by Taco Bell Corporate to report employees' level of customer assistance and
  courtesy, which type of observation is being used?
 a. Undisguised
  b. Disguised
  c. Physical traces
  d. Experiment
  e. Archives

Question 2

Choosing between going to a movie and eating at a nice restaurant can best be thought of as
 a. lexicographic decision making.
  b. symbolic decision making.
  c. noncomparable decision making.
  d. a discursive judgment.
  e. attribute evaluative processing.


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djofnc

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Reply #1 on: Jun 28, 2018
Answer to Question 1

b

Answer to Question 2

C


maegan_martin

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Reply 2 on: Jun 28, 2018
:D TYSM

Mochi

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Reply 3 on: Yesterday
Excellent

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