Author Question: The type of Business-to-Customer E-Commerce where customers can electronically communicate about ... (Read 91 times)

colton · **on:** Jun 28, 2018

The type of Business-to-Customer E-Commerce where customers can electronically communicate about order status, product applications, problems with products, and product returns is:
a. product information.
b. service.
c. sales.
d. payment.
e. marketing research.

Question 2

Response latency is related to
a. The use of eye cameras.
b. Uncertainty.
c. The degree of structure in the observational method.
d. The amount of information stored in memory.
e. The degree of disguise in the observational method.