Mercedes launched a small sized electric car that is clearly different from the full-size-green-car prototype. This will help Mercedes ____ the product.
a. remind consumers of
b. stabilize
c. persuade consumers of the superiority of
d. position
e. extend the line of
Question 2
Overall perception of the servicescape formed by employees and customers based on the physical environmental dimensions is referred to as:
a. Services Environment.
b. Servicescapes Model.
c. Internal Response Moderators.
d. Holistic Environment.
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