Author Question: Consumers that have a strong positive image of a brand prior to the brand suffering a crisis were ... (Read 124 times)

sabina

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Consumers that have a strong positive image of a brand prior to the brand suffering a crisis were likely to suffer more image damage then a brand where consumers had a negative image association.
 
 Indicate whether the statement is true or false

Question 2

The ________ is a location at which an activity is performed.
 a. process time
 b. activity time
 c. service cost per meal
 d. stations



vickyvicksss

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Answer to Question 1

F

Answer to Question 2

d



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