Author Question: Which of the following knowledge tools must a salesperson use to answer the question Can the ... (Read 21 times)

Chloeellawright · **on:** Jun 28, 2018

Which of the following knowledge tools must a salesperson use to answer the question Can the salesperson give additional discounts to get a potential client whom the company has been after for years?
A) Price knowledge
B) Customer knowledge
C) Technology knowledge
D) Market knowledge
E) Product knowledge

Question 2

Rita has recently been hired as a sales representative at a grocery store. As part of her training, her store manager asks her to memorize the discounts offered by the store during the Christmas season. In this scenario, the store manager wants to enhance Rita's _____.
A) promotion knowledge
B) technology knowledge
C) industry knowledge
D) customer knowledge
E) competition knowledge