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Author Question: Handling complaints in any manner as long as they are handled is important to building successful ... (Read 109 times)

drink

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on: Jun 28, 2018
Handling complaints in any manner as long as they are handled is important to building successful long-term relationships.
 
 Indicate whether the statement is true or false

Question 2

____ refers to the average dollar amount per sale multiplied by the average number of times customers reorder.
 A) Lifetime value of a customer
  B) Customer acquisition cost
  C) Lifetime profit of a customer
  D) Lifetime cost of a customer
  E) Customer retention cost


Madisongo23

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Reply #1 on: Jun 28, 2018
Answer to Question 1

False

Answer to Question 2

A


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