Author Question: The statement, The price is higher than I thought it would be should be viewed by a salesperson as a ... (Read 80 times)

joblessjake

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The statement, The price is higher than I thought it would be should be viewed by a salesperson as a _____.
 A) direct commitment
  B) red light statement
  C) trial commitment
  D) commitment signal
  E) sales objection

Question 2

This type of complaint is not usually heard because people seldom want to convey negative attributes about themselves to others.
 A) ostensive
  B) instrumental
  C) reflexive
  D) noninstrumental
  E) critical



bubulittle310@msn.cn

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Answer to Question 1

B

Answer to Question 2

C



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