This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Socially responsible firms tend to enjoy higher __________ when customers perceive that the firm is ... (Read 113 times)

Ebrown

  • Hero Member
  • *****
  • Posts: 567
on: Jun 28, 2018
Socially responsible firms tend to enjoy higher __________ when customers perceive that the firm is dedicated to doing the right thing and treating customers fairly.
 A) profit margins
  B) sales volume
  C) customer loyalty
  D) ethical conduct
  E) values

Question 2

Which of the following best describes sales resistance?
 A) It is anything a salesperson says that gives the prospect a reason to buy.
  B) It is anything the prospect says or does that slows down the buying process.
  C) It is the favorable reaction of the prospect to a feature of a product.
  D) It is an emotional state brought on through miscommunication.
  E) It is an emotional state brought on through misunderstanding.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

katkat_flores

  • Sr. Member
  • ****
  • Posts: 328
Reply #1 on: Jun 28, 2018
Answer to Question 1

C

Answer to Question 2

B


Ebrown

  • Member
  • Posts: 567
Reply 2 on: Jun 28, 2018
Great answer, keep it coming :)

bimper21

  • Member
  • Posts: 309
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

According to animal studies, the typical American diet is damaging to the liver and may result in allergies, low energy, digestive problems, and a lack of ability to detoxify harmful substances.

Did you know?

In the ancient and medieval periods, dysentery killed about ? of all babies before they reach 12 months of age. The disease was transferred through contaminated drinking water, because there was no way to adequately dispose of sewage, which contaminated the water.

Did you know?

According to the CDC, approximately 31.7% of the U.S. population has high low-density lipoprotein (LDL) or "bad cholesterol" levels.

Did you know?

Blood in the urine can be a sign of a kidney stone, glomerulonephritis, or other kidney problems.

Did you know?

For about 100 years, scientists thought that peptic ulcers were caused by stress, spicy food, and alcohol. Later, researchers added stomach acid to the list of causes and began treating ulcers with antacids. Now it is known that peptic ulcers are predominantly caused by Helicobacter pylori, a spiral-shaped bacterium that normally exist in the stomach.

Septa divide hyphae of higher fungi into compartments. Septa divide hyphae of higher fungi into compartments.
IQ and Genetics The closer the genetic relationship, the higher the correlation in IQ. Based on: Br IQ and Genetics The closer the genetic relationship, the higher the correlation in IQ. Based on: Br
Early-maturing boys tend to be advantaged because they often fit cultural ideals of masculinity. Early-maturing boys tend to be advantaged because they often fit cultural ideals of masculinity.
The neural pathway responsible for the production and learning of song in the male canary. The neural pathway responsible for the production and learning of song in the male canary.
Higher-Level Thinking Skills Used in Massage Therapy Higher-Level Thinking Skills Used in Massage Therapy
Higher-Order Conditioning Higher-Order Conditioning
Video: Structures that affect circulation - arterioles and vasomotor responses and venous return

For a complete list of videos, visit our video library