This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: A useful metaphor for the service encounter is that of a(n): A) theatrical drama. B) medical ... (Read 76 times)

luvbio

  • Hero Member
  • *****
  • Posts: 623
on: Jun 28, 2018
A useful metaphor for the service encounter is that of a(n):
 A) theatrical drama.
  B) medical practice.
  C) college admission.
  D) amusement park.
  E) fencing duel.

Question 2

Despite conventional thinking, __________ accounts for the bulk of promotional spending in many firms. This is especially true for firms selling consumer products in grocery stores and mass-merchandise retailers.
 A) personal selling
  B) advertising
  C) public relations
  D) sales promotion
  E) publicity


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

momtoalll

  • Sr. Member
  • ****
  • Posts: 326
Reply #1 on: Jun 28, 2018
Answer to Question 1

A

Answer to Question 2

D


luvbio

  • Hero Member
  • *****
  • Posts: 623
Reply #2 on: Jun 28, 2018
Thank you


momtoalll

  • Sr. Member
  • ****
  • Posts: 326
Reply #3 on: Jun 28, 2018
No problemo


« previous next »
 

Did you know?

If all the neurons in the human body were lined up, they would stretch more than 600 miles.

Did you know?

When blood is deoxygenated and flowing back to the heart through the veins, it is dark reddish-blue in color. Blood in the arteries that is oxygenated and flowing out to the body is bright red. Whereas arterial blood comes out in spurts, venous blood flows.

Did you know?

Eat fiber! A diet high in fiber can help lower cholesterol levels by as much as 10%.

Did you know?

Women are 50% to 75% more likely than men to experience an adverse drug reaction.

Did you know?

Ether was used widely for surgeries but became less popular because of its flammability and its tendency to cause vomiting. In England, it was quickly replaced by chloroform, but this agent caused many deaths and lost popularity.

Blood-typing and cross-reactions: The blood type depends on the presence of surface antigens (agglut Blood-typing and cross-reactions: The blood type depends on the presence of surface antigens (agglut
Qualifications of Certified Medical Administrative Specialist Qualifications of Certified Medical Administrative Specialist
A typical reception area in a medical office. A typical reception area in a medical office.
Surgical Asepsis and Medical Asepsis Surgical Asepsis and Medical Asepsis
Medical assistant shaking hands with the interviewer at the close of the interview. Medical assistant shaking hands with the interviewer at the close of the interview.
Washing hands and removing jewelry are two important safety habits all service technicians ... Washing hands and removing jewelry are two important safety habits all service technicians ...
Video: Eczema

For a complete list of videos, visit our video library