Which of the following components of active listening addresses the question of What meaning does the sender intend?
A) Sensing
B) Implying
C) Interpreting
D) Seeing
E) Evaluating
Question 2
An e-mail list can be created by:
A) offering an e-mail alert service.
B) asking for e-mail addresses in direct mail campaigns.
C) collecting e-mail addresses at trade shows.
D) all of the answer choices.
E) both asking for e-mail addresses in direct mail campaigns and collecting e-mail addresses at trade shows.
