A travel agent planning trips for clients would be considered: A) ...

[aabwk4]

A travel agent planning trips for clients would be considered:
 A) type 1 service staff.
  B) type 2 service staff.
  C) type 3 service staff.
  D) type 4 service staff.
  E) type 5 service staff.

Question 2

Why is it important that marketing goals involve some degree of intangibility?
 A) It makes it more difficult for competitors to determine the firm's marketing strategy.
  B) It makes goals more consistent with the objectives that follow.
  C) It makes goals easier to achieve.
  D) It promotes learning by forcing employees to ask questions about the strategy.
  E) It makes the goal more motivational and promotes continuous improvement

[Beatricemm]

Answer to Question 1

C

Answer to Question 2

E

[aabwk4]

Excellent

[Joy Chen]

Thanks for the timely response, appreciate it