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Author Question: Describe the difficulties associated with applying efficiency models to service ... (Read 64 times)

Kikoku

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on: Jun 28, 2018
Describe the difficulties associated with applying efficiency models to service organizations.

Question 2

In the marketing strategy section of the marketing plan, the firm details how it will gain a competitive advantage by doing something better than the competition.
 
 Indicate whether the statement is true or false


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Toya9913

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Reply #1 on: Jun 28, 2018
Answer to Question 1

The servuction system itself is an operations nightmare, since it is impossible to use inventories and impossible to decouple production from the customer. Instead of receiving demand at a constant rate, the system is linked directly to a market that frequently varies from day to day, hour to hour, and even minute to minute. This creates massive problems in capacity planning and utilization.

Answer to Question 2

True


Kikoku

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Reply 2 on: Jun 28, 2018
Gracias!

bblaney

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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