Salespeople are often faced with quota pressure from their managers. Under these circumstances, which of the following practices by a salesperson is most likely to be considered an example of ethical behavior?
A) Exaggerating product benefits
B) Withholding relevant information from a customer
C) Providing answers to questions to which he or she does not know the answer
D) Lying about the competitor's product
E) Explaining the cons of a recommended product
Question 2
Closed bidding is particularly appropriate when specific requirements are hard to rigidly define or when the products and services of competing suppliers vary substantially.
Indicate whether the statement is true or false
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