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Author Question: Services are: A) deeds. B) processes. C) performances. D) all of the answer ... (Read 80 times)

Alygatorr01285

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Services are:
 A) deeds.
  B) processes.
  C) performances.
  D) all of the answer choices.

Question 2

Research on new service success suggests that:
 A) the determinants of success for new services closely resemble those found for successful new products.
  B) a well-managed service development process is crucial.
  C) successful projects provide clear customer benefits.
  D) all of the answer choices.



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14vl19

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Answer to Question 1

D

Answer to Question 2

D



Alygatorr01285

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14vl19

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