How is the role of supply chain professionals evolving? What ...

[notis]

How is the role of supply chain professionals evolving? What skills will managers need in the future to succeed in this profession?

Question 2

When a consumer does not have much personal experience with a realtor (e.g., a first-time home buyer), he will form expectations from
 a. an extrapolation of past experiences with professional service providers.
  b. newspaper articles.
  c. his last visit with his doctor.
  d. an extrapolation of past experiences with service industry staff.

[bblaney]

Answer to Question 1

Predictions regarding future developments in SCM tend to focus on technological advancement and process innovation. Additionally, organizations need the right people with the proper skills to staff supply chain leadership roles. These roles are expanding and will continue to do so as C-level executives recognize the value of strong, integrated SCM capabilities for driving business success. These executives are beginning to elevate supply chain leaders to strategic roles and are investing in SCM capabilities to create competitive advantage.
Though the outlook is bright for supply chain professionals, organizations face a future talent supply-demand gap. Numerous studies have highlighted the shortage of promotable SCM talent as a potential roadblock to success. Qualified candidates with the appropriate mix of supply chain skills, general management aptitude, and relevant industry knowledge are in short supply. This problem will continue into the future unless organizations take steps to actively manage and enhance their talent supply chain.

Answer to Question 2

a