Multiple regression analysis is useful when there are ____ independent variable(s) and ____ dependent variable(s).
a. more than one, one
b. one, more than one
c. more than one, more than one
d. one, one
e. None of these are correct.
Question 2
A CRM vision includes using ________ to create a seamless customer experience.
a. customer touchpoints and technology
b. CRM failure rates
c. the promise of CRM
d. All of these are correct.