Which of the following is TRUE?
a. Short surveys are more likely to be completed than are long surveys.
b. Hand-addressed envelopes may increase response rates.
c. Respondents are more likely to open an envelope that has been stamped rather than one that has been sent through a postage meter.
d. Both a and b are correct.
e. a, b, and c are correct.
Question 2
Hard bounces and soft bounces minus unsubscribes make up the bounce rate.
a. True
b. False
Indicate whether the statement is true or false