According to the 1997 GVU 8th User Survey, the number one ...

[ts19998]

According to the 1997 GVU 8th User Survey, the number one consumer issue with regard to Internet use is
 a. navigation.
  b. censorship.
  c. privacy.
  d. cost of Internet service.
  e. federal taxes on Internet purchases.

Question 2

Three basic types of benchmarking are listed below.
  I. Strategic Benchmarking - comparison of one firm's market strategies against those of another
  II. Operational Benchmarking - a process that the purchasing function follows when it performs benchmarking comparisons
  III. Support-Activity Benchmarking - support functions within an organization demonstrate their cost-effectiveness against external providers of the same support service or activity.
 
 Indicate whether the statement is true or false

[duy1981999]

Answer to Question 1

C

Answer to Question 2

true