Psychographics cluster households by
a. income.
b. geographic location.
c. lifestyles.
d. education.
e. mental status.
Question 2
ISO 14000 certification requires companies to do the following EXCEPT:
a. Help design and implement programs to achieve stated objectives
b. Set appropriate objectives and targets
c. Process material with care
d. Create an environmental policy
e. Monitor and measure the effectiveness of the programs
