Evaluative criteria are universal traits or attributes that ...

[yoooooman]

Evaluative criteria are universal traits or attributes that pertain to all product categories and are used as rating factors when making purchases.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

A comprehensive ___________________ wi ll encourage and enable the organization to incorporate the customer's voice into decision making.
 Fill in the blank(s) with correct word

[harveenkau8139]

Answer to Question 1

False

Answer to Question 2

Service Quality Information System

[yoooooman]

Thank you

[harveenkau8139]

No problemo