__________ was established by the Better Business Bureau to ...

[RRMR]

__________ was established by the Better Business Bureau to evaluate ads directed at children based on guidelines that encourage sensitivity to their level of sophistication and knowledge, as well as emphasis on positive social traits such as friendship and kindness.
 a. The Family Research Council
  b. The Children's Food and Beverage Advertising Initiative
  c. The Children's Advertising Review Unit
  d. The Children's Television Act

Question 2

_______________ occurs when customers become angry about some aspect of their service experience and express their anger in mild to extreme ways.
 Fill in the blank(s) with correct word

[Anna]

Answer to Question 1

c

Answer to Question 2

Customer Rage

[RRMR]

Thanks for the timely response, appreciate it

[scottmt]

Gracias!