The _______________ characteristic of a service means that ...

[Cooldude101]

The _______________ characteristic of a service means that services provide temporary possession or access instead of ownership.
 Fill in the blank(s) with correct word

Question 2

Service organizations need not focus attention on their personnel policies (selection, hiring, training practices) when deciding whether to use a standardization or adaptation strategy to enter a foreign market.
 
 Indicate whether the statement is true or false

[cswans24]

Answer to Question 1

Rental/Access

Answer to Question 2

F