« previous next »

Author Question: Which of the following is NOT a service capacity characteristic? a. The physical facilities where ... (Read 31 times)

tatyanajohnson

  • Hero Member
  • *****
  • Posts: 569
on: Jun 29, 2018
Which of the following is NOT a service capacity characteristic?
 a. The physical facilities where the service is performed or rendered
  b. The skill level of the service personnel who perform or render the service offering
  c. The equipment used in producing or rendering the service
  d. All of these items are characteristics of service capacity.
  e. None of these items are characteristics of service capacity.

Question 2

A market can be defined by four of the following means. Which one below is not considered as a primary means to define a market?
 a. type of product/service offered
  b. robot-analyzed menu choices based upon on-site traffic
  c. customer characteristics
  d. geography
  e. specific location


mk6555

  • Sr. Member
  • ****
  • Posts: 310
Reply #1 on: Jun 29, 2018
Answer to Question 1

d

Answer to Question 2

B. Robot-analyzed menu choices based upon on-site traffic data. Each other option (above) directly deals with a definable and measurable means of categorizing the primary factors of a market.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

The most common childhood diseases include croup, chickenpox, ear infections, flu, pneumonia, ringworm, respiratory syncytial virus, scabies, head lice, and asthma.

Did you know?

Oliver Wendell Holmes is credited with introducing the words "anesthesia" and "anesthetic" into the English language in 1846.

Did you know?

Bacteria have been found alive in a lake buried one half mile under ice in Antarctica.

Did you know?

To combat osteoporosis, changes in lifestyle and diet are recommended. At-risk patients should include 1,200 to 1,500 mg of calcium daily either via dietary means or with supplements.

Did you know?

Looking at the sun may not only cause headache and distort your vision temporarily, but it can also cause permanent eye damage. Any exposure to sunlight adds to the cumulative effects of ultraviolet (UV) radiation on your eyes. UV exposure has been linked to eye disorders such as macular degeneration, solar retinitis, and corneal dystrophies.

Cranial capacity has increased approximately fourfold over the last 3.5 million years of hominin evo Cranial capacity has increased approximately fourfold over the last 3.5 million years of hominin evo
Because of the high physical activity and the amount of energy expended by the brains of 2- to ... Because of the high physical activity and the amount of energy expended by the brains of 2- to ...
Careers in Physical Medicine Careers in Physical Medicine
Masseurs and Trainers from the Postl Heath Club in Chicago. A “Physical Training for the Tired ... Masseurs and Trainers from the Postl Heath Club in Chicago. A “Physical Training for the Tired ...
Physical hazards Physical hazards
Video: Generalized life cycles for plants and animals Animation

For a complete list of videos, visit our video library